Terms of Service

Effective Date: July 2025

1. Introduction

Welcome to ThinkCore Pty Ltd (“ThinkCore”, “we”, “our”, “us”).
By using our website thinkcore.com.au or engaging our services in Strategic Consulting, Digital Marketing, Pragmatic AI, or Engineered Tech, you agree to these Terms of Service (“Terms”).
If you do not agree, please refrain from using our website or services.

2. Scope of Services

ThinkCore provides consulting, marketing, AI, and technology solutions tailored to business needs.
Each engagement is governed by a written proposal, agreement, or statement of work that outlines deliverables, timelines, and pricing.
We may modify or improve our offerings at any time to enhance performance and service quality.

3. Use of Website and Content

You may use the ThinkCore website for lawful purposes only.
You agree not to:

  • Copy, reproduce, or distribute any part of the website without written permission.
  • Upload or share content that is harmful, offensive, or infringes on another person’s rights.
  • Attempt to access restricted areas or interfere with site functionality.

We reserve the right to limit or suspend access if misuse or abuse is detected.

4. Client Responsibilities

Clients play an important role in successful project delivery. You agree to:

  • Provide accurate and timely information.
  • Respond to communication and feedback requests promptly.
  • Ensure that all materials you provide are free from third-party rights issues.
  • Secure necessary approvals or licenses required for your project.

Delays in providing information or feedback may extend project timelines.

5. Proposals, Fees, and Payments

  • All quotes and proposals are valid for 30 days unless stated otherwise.
  • Work begins after written acceptance and receipt of any agreed deposit.
  • Invoices must be paid within the timeframe specified in the proposal, typically between 7 and 14 days.
  • Late payments may attract reasonable administrative or interest charges.
  • ThinkCore reserves the right to pause or stop work if payment obligations are not met.

All prices are listed in Australian Dollars (AUD) unless specified.

6. Confidentiality

Both parties agree to treat all non-public information shared during a project as confidential.
ThinkCore will not disclose client data to third parties without consent, except when required by law or necessary for service delivery through trusted partners bound by confidentiality agreements.

7. Intellectual Property

  • Client materials remain the property of the client.
  • ThinkCore assets, such as frameworks, models, templates, and methodologies, remain the property of ThinkCore.
  • Upon full payment, clients receive a license to use final deliverables for their intended purpose.
  • Redistribution or resale of ThinkCore materials without written approval is not permitted.

8. AI and Technology Services

Our Pragmatic AI and Engineered Tech services use proprietary tools and trusted third-party technologies.
AI-generated outputs are designed to support creative and business outcomes but should always be reviewed before final use.
ThinkCore is not liable for decisions or results arising from the misuse or misinterpretation of AI-driven insights or outputs.

9. Limitation of Liability

To the fullest extent allowed by law:

  • ThinkCore is not responsible for indirect, incidental, or consequential damages, including loss of data or profit.
  • Our total liability for any claim will not exceed the total fees paid for the service involved.
  • We are not liable for disruptions or losses caused by third-party providers, cyber incidents, or events beyond our control.

10. Warranties and Disclaimers

ThinkCore provides services with professional skill and care.
However, we do not guarantee specific results such as revenue, ranking, or performance improvements.
Our website and deliverables are provided “as is,” and we make no warranty that they will be error-free or continuously available.

11. Termination

Either party may terminate a project with written notice if the other party breaches the agreement and fails to remedy the issue within ten business days.
Upon termination, the client must pay for all completed work and approved expenses up to the date of termination.

Our website may include links to third-party websites, tools, or platforms.
ThinkCore is not responsible for the accuracy, security, or practices of these external sites.
Accessing them is at your own discretion.

13. Governing Law

These Terms are governed by the laws of New South Wales, Australia.
Any disputes arising from the use of our website or services will be handled exclusively in the courts of Sydney, NSW.

14. Changes to Terms

ThinkCore may update these Terms at any time to reflect operational, legal, or policy changes.
The updated version will be posted on this page with a new “Last Updated” date.
Continued use of our website or services confirms your acceptance of any changes.

15. Contact Us

ThinkCore Pty Ltd
ABN: 77 640 387 364
Office: Box Hill (Sydney), NSW 2765, Australia
Email: [email protected]
Phone: +61 404 135 259 | +61 412 672 383
Website: www.thinkcore.com.au