Effective Date: July 2025
1. Introduction
ThinkCore Pty Ltd (“ThinkCore”, “we”, “our”, “us”) operates thinkcore.com.au and provides services across Strategic Consulting, Digital Marketing, Pragmatic AI, and Engineered Tech.
We respect your privacy and are committed to protecting the information you share with us. This policy explains what we collect, how we use it, and how we keep it safe, while ensuring we maintain the flexibility to deliver quality services.
2. Information We Collect
We may collect the following information:
- Personal details: Name, role, company, email, phone number.
- Business information: Project briefs, requirements, and preferences relevant to our services.
- Technical data: IP address, browser type, device, and site usage analytics.
- Communication records: Emails, forms, and messages exchanged with our team.
We do not sell or rent personal information under any circumstances.
3. How We Use the Information
We use your data to:
- Provide and improve our consulting, marketing, AI, and technology services.
- Communicate with you about proposals, projects, and updates.
- Personalize content, marketing, and user experience.
- Fulfil legal, regulatory, or contractual obligations.
- Protect ThinkCore’s operations, systems, and intellectual property.
We only use data in ways that benefit both our clients and business operations.
4. Sharing and Disclosure
We may share information in limited cases:
- Within ThinkCore and with vetted team members bound by confidentiality.
- With trusted partners who help deliver our services (e.g., hosting, analytics, or marketing tools).
- When required by law or to protect our rights and the safety of others.
- During business transitions (e.g., merger or acquisition) under proper safeguards.
All third parties must comply with our data protection standards.
5. Cookies and Analytics
Our website uses cookies and analytics tools to enhance functionality and understand visitor behaviour.
You can manage or disable cookies through your browser, though some features may not work as intended.
6. Pragmatic AI and Data Processing
For AI-related projects, we may process data to develop or improve solutions. Client-provided data remains confidential and is never used to train public AI models without written consent. ThinkCore retains ownership of its algorithms, workflows, and methods.
7. Data Retention
We retain information only for as long as necessary to deliver services, meet legal obligations, or resolve disputes. When no longer needed, data is securely deleted or anonymized.
8. Security
We use technical and organizational measures to protect information from unauthorized access or misuse. While no system can guarantee absolute security, we follow industry best practices to minimize risk.
9. International Transfers
Because we work with global partners and clients, your data may be processed outside Australia. We take steps to ensure that any transfers comply with privacy laws and maintain equivalent protection standards.
10. Your Rights
You may have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for marketing communications.
- Request details about how your data is processed.
Contact us at [email protected] for any privacy-related request.
11. Data and Intellectual Property Ownership
You retain ownership of your original data and materials shared with ThinkCore.
However, insights, strategies, AI models, and frameworks developed by ThinkCore remain our intellectual property.
12. Limitation of Liability
We take every reasonable step to protect your data, but ThinkCore cannot be held liable for indirect or unforeseen damages caused by events beyond our control, such as third-party breaches or cyber incidents.
13. Changes to This Policy
We may update this policy from time to time to reflect new practices or legal changes. Updates will be posted on this page with the “Last Updated” date revised accordingly.
14. Contact Us
ThinkCore Pty Ltd
ABN: 77 640 387 364
Office: Box Hill (Sydney), NSW 2765, Australia
Email: [email protected]
Phone: +61 404 135 259 | +61 412 672 383
Website: www.thinkcore.com.au
If you have any concerns about your data or privacy, please contact us and we’ll respond promptly.